GREAT COMPANY!!!!! the gentleman called me before arriving at my home and asked where he should park (I have a pebble stone driveway) so this impressed me. He had his own door matt, wore shoe covers, used drop cloths and showed genuine concern for my satisfaction. this company did an awesome job and I still can't believe how over the top professional they were. HIGHLY RECOMMEND!
Peter P | Virginia Beach
To Whom It May Concern,
This past Saturday evening I had the misfortune of having my kitchen sink drain stop up. I called a local plumbing service that I had used before, but they were closed for the weekend, it was about 4pm.
I remembered seeing ads for Michael & Son on TV so I quickly looked up your number , and you were happy to come out and fix my plugged up drain. As we all know, the people who work for us, are a representation of our firm. I had the GOOD fortune of having a wonderful plumber arrive at my home to take care of this situation. What a wonderful addition hi is to your company. He was efficient, polite, neat, friendly and so very professional. So my Saturday ended up a happier note due to Michael & Son’s plumbing department.
I will call Michael & Son in the future, you can bet on that! I would assume that all of your employees are of the same caliber. It is rare that we have an opportunity in this day and age to write a complimentary letter, and I am so pleased to do so at this time!
This is a long overdue Thank You Letter!
Starting with Frank Disbrow, who came to our cold home and arranged for the entire furnace/heat pump replacement on Jan. 21 2010. Frank is extremely thorough! He answered many questions, came by during installation, and later came by to follow-up.
The installers were amazing in their care and cleanliness during a long day of taking out the old and putting in the new unit. The electrician, Greg, was also thorough assuring electricity was complete, safe, and properly connected.
Frank also arranged for duct cleaning, which was performed by Clark. Surprisingly, the air ducts (that had never been cleaned in the 32 years of living here) were not too horrible.
We have enjoyed heat since Jan 21, and want to thank one and all for the great service provided at Michael & Son. We will certainly recommend your company to others who may need furnace/heat pump replacement.
Ms. B Mucha
PS – Charnita in your finance office was also most helpful and very pleasant to work with!
We asked Michael and Son to undertake a laundry list of electrical upgrades/fixes/installations over a period of three and a half days. One electrician installed a whole house surge arrestor, pigtailed all our aluminum wiring (half the house), installed CFC circuits in bathrooms/kitchen/outside, installed five interconnected smoke detectors, installed seven recessed lights, installed one closet fixture, installed a new circuit (more power for computers/vacuum), installed a ceiling fan, installed outside lights (after fixing broken wire), re-wired four coax circuits (took out all the extra cable and set up 'plugs' in the wall for our TVs), and installed a new light fixture in the basement.
Michael & Son cut pipes out, installed new lines, moved our water lines and replaced with the proper pipes. They also did some gas work for us, installing a new gas line from outside to new manifold and from the manifold to the gas furnace and then to the kitchen for our new range. The plumbing work was about $1600 and the gas work was also about $1600. We called Michael & Sons to repair the plumbing work another company had done. Michael & Sons corrected the mistakes and did the work efficiently and courteously. We were very pleased with the results. They had also installed some new gas lines before for me and did a great job with that as well.